Expert Opinions

Global PwC analysis shows a third of customers would be willing to leave a brand they loved after a single bad experience. Establishing a solid strategy for a consistent first-class

You’ve got the right technology for your IoT application, but do your customers expect free services? Listen as Nick Earle, Eseye CEO tells Jeremy Cowan and George Malim how to

How to unlock your network intelligence to offer permanent roaming to IoT devices

Dave Labuda, the co-founder and CEO of telecoms reformer MATRIXX, has opened a restaurant in Silicon Valley called Cetrella. This raises a number of questions: Hasn’t he got enough on

The majority of communications service provider (CSP) machine learning projects fail. So says David Yates, vice president of product management at Guavus. While you catch your breath at that and

As communications service providers (CSPs) rise to the challenge of generating value from their big data analytics, Philipp Gröne, a senior delivery expert at Unitymedia, explains how the German service

The recent acquisition of Sigma Systems by Hansen Technologies (https://bit.ly/2HhekRI) took the telecom market by surprise, as the Australia-based IT vendor put US$117 million down in cash to acquire 100% of

Initially deployed over ten years ago, carrier IP Multimedia Subsystem (IMS) infrastructure will see new life with Voice over 5G (Vo5G). Just as LTE relies upon IMS for support of

There are likely to be many millions of Narrow Band IoT (NB-IoT) devices, with numbers expected to soon exceed those of personal mobile devices, so NB-IoT service opportunities are expected

Establishing a solid telecoms network that can cope with the capacity and coverage required to power the Internet of Things (IoT) is a serious challenge telecoms companies need to address