Big Data Analytics – Can CSPs handle the complexity?

Our VanillaPlus Big Data Analytics insight report starts here exploring how CSPs are moving on from big bang big data plans to generating real value from more targeted activity. The

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4G – Can OSS/BSS rise to the LTE challenge?

The sixth of our VanillaPlus Insights starts here with 30 pages exploring how CSPs are turning to OSS/BSS to optimise, monetise, plan and roll out their LTE networks. The network may be different but at least, this time, the back office is being planned in parallel.

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CEM Customer Care – How CSPs will use CEM to differentiate for competitive advantage

The fifth of our VanillaPlus Insights starts here with 38 pages examining how CSPs are looking to CEM to improve user satisfaction but also to run their businesses more efficiently

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