CEM

  BSS provider MDS Global has been acquired by Volaris Group, the operating group of Constellation Software, in a twelfth acquisition by the company in the Communications and Media vertical.

Enterprises are seen as a market under-served by communications service providers (CSPs) who could reap greater revenues by providing IT services in addition to connectivity. However, Nick Silverwood, the head

Enterprises no longer see the network in the same light as their air conditioning; something necessary but a cost to be minimised. Instead, the network is now seen as a

Huge excitement surrounds the application of artificial intelligence (AI) in the telecoms industry as communications service providers (CSPs) look to operate more effectively and provide richer, automated experiences to customers.

Global provider of catalogue-driven software, Sigma Systems, announced today that it is being acquired by Hansen Technologies for an undisclosed sum. Hansen is a specialist in billing, data management and customer care solutions for the energy,

Communications service providers (CSPs) in mature western European markets face intense competition, substantial legacy to manage and maximise and the continuing requirement to bring innovative new services as well as

As communications service providers (CSPs) gear up for 5G and look to support IoT businesses as a new business line of their own, field service engineers will be under more

Customers today have more options than ever about where they spend their money, writes Jonathan Wax, the vice president for EMEA at Nexidia.

Yes, the headline is the right way around.

The customer is king. How many times have we heard that over the years? And yet it’s more true now than ever, writes Francesco Venturini, the global industry senior managing