Big data analytics

Deutsche Telekom subsidiary T-Systems is showing that US big tech companies can’t always have it their own way in Europe when it comes to data provision. Business technology journalist, Antony

Operators re-invent voice and messaging for a new dawn in telecoms The telecoms industry has a bad reputation for innovation and is seen by many to have missed out on

Let’s face it, achieving frictionless customer service isn’t easy. New channels are constantly emerging. Customer expectations are always increasing. The need to be better, faster, and simpler is a challenge

Attendance is optional, attention is mandatory. MWC2021, to be held in Barcelona, Spain on 28 June – 1 July 2021, will be a very differentevent to those that have gone

A survey released reveals there is wide spread confusion among consumers over whether or not they have taken out financing on their mobile phones. In the survey from Trustonic, only

Will augmented analytics unlock the value in your data? Enterprises across the globe are drowning in data. There are lakes, warehouses, server farms and repositories that are full to bursting

Mobile operators have customers lining up for 5G to enable services from IoT to augmented reality. The versatility of 5G supports enormous device density per cell, huge throughput and ultra-low

VOSS Solutions, a provider of collaboration automation technology, has launched VOSS MaaS (Management as a Service).

5G is bringing new rich streaming services to the cell phone market, catering for massive increases in broadband use. At the same time, it is set to transform the IoT

In this day and age of everything real-time and self-serve, a business that does not implement a strategy of automation in its client acquisition process is in danger of becoming