Making Sense of the Evolving Business Services Market

New research conducted by market analysts, Heavy Reading has probed over 60 telcos around the world about how they’ve had to adapt their service offerings to meet the rapidly changing business services market. In this report, we reveal what they believe to be the biggest market opportunities both by sector and by technology.
Highlights include:
  • The types of services that CSPs see as the most important parts of their commercial portfolios, we rank - Outsourced infrastructure, Data Backup, Voice, Data, Video, Infrastructure on-demand, IT services, Enhanced & Basic services
  • Which size business now provides the biggest share of commercial revenue for CSPs overall
  • Which vertical markets are the most profitable, we rank - Retail, Government, Finance, Education, Healthcare , Entertainment & Hospitalitys
  • Which technology platform CSPs view as the most important for their business services efforts - fibre-based, wireless or CSIS-based
  • Which types of cloud-based commercial services are the most popular choice - IaaS, PaaS or SaaS?

Please note: Whitepaper can only be read by users who have logged in. Registration is free via the form on the right!

RECENT ARTICLES
still life red thread connection

Ericsson and Nex-Tech Wireless launch 5-Year network modernisation

Posted on: April 19, 2024

Ericsson and Nex-Tech Wireless have announced a 5-year network modernisation initiative. This initiative underscores Nex-Tech Wireless’s commitment to providing connectivity solutions to communities across Kansas.

Read more
Businesswoman in a seminar drawing a graph

Tech giants collaborate to set agenda for Europe’s digital future

Posted on: April 18, 2024

Ericsson has joined forces with four of the biggest names in global technology to call on Europe’s policymakers to take urgent action in five key areas to ensure the region

Read more