Tele2, an alternative mobile operator in Russia, has integrated SITE – the SIGOS Integrated Test Environment, for assessing the quality of connections. The system monitors voice, data and value-added services (VAS) on 2G, 3G and LTE networks.
The SITE architecture includes central server data bases, SIM multiplexers and test probes supporting 2G, 3G and LTE technologies. Test units located in regions of Tele2 operations provide consistent and reliable testing of the company’s services, Sigos claims.
Each day the SITE system makes more than 50,000 tests and Tele2 infotainment and base services account for around 50% of all measurements. The system is assessing the correct function and accessibility of popular services such as Gudok and Geopoisk 24/7, for example. In each region, the system is monitoring the voice quality, SMS/MMS delivery, performance of USSD and the accessibility of the company’s online services. If a certain test case shows a failing or degrading service, SITE will automatically report the issue to the support desk.
In addition, the test system is used to check accessibility of domain names and website references restricted by Roskomnadzor (the Russian Federal Service for Supervision of Communications, Information Technology and Mass Media). Such data access tests reflect 30% of all measurements carried out by SITE. When the system detects any errors or malfunction, employees in charge rectify routing mistakes and block the content forbidden under Russian law.
SITE is also monitoring the quality of interconnection and international roaming on a real-time basis. Combining SITE with the SIGOS GlobalRoamer system, Tele2 has access to test its services on more than 780 mobile operator networks in 200 countries. The system is evaluating call success rate, voice quality, data speed and time of message delivery. Experts can emulate any test scenarios freely such as configuring the subscriber’s home region, the country of their stay, services used and other variables.
The latest SITE installation allows Tele2 to manage the labor needed to test new tariffs and services efficiently. Thanks to SITE, Sigos claims that Tele2 now has access to accurate data collected 24/7 which is equivalent to around 5,000 hours of work per week.
Integration, technical support and training of Tele2 personnel have been carried out by DMTel – the official distributor of Sigos in Russia.
