Syniverse has signed a multiyear agreement with Roshan, Afghanistan’s largest CSP, to provide revenue assurance and fraud detection services. The agreement will provide Roshan with predictive analytic solutions that protect the company against the latest forms of mobile fraud and optimise its revenue flow.
Mobile fraud has surged to present an especially penetrating threat to businesses and consumers, as companies now stand to lose on average of $92 million in revenue each year from mobile fraud, according to a report by J. Gold Associates.
“At Roshan, we not only strive to always provide the best quality products and services to our customers, but also to bring best business practices and international expertise to Afghanistan through collaborations with leading global companies,” said Karim Khoja, the CEO of Roshan. “By working with Syniverse, Roshan will be able to use the strongest fraud protection tools available to optimise its revenue flow and better serve its 6.5 million customers.”
Roshan will implement Fraud Management and Revenue Assurance solutions, which are based on Syniverse’s Risk Management portfolio. The Fraud Management solution helps both companies and operators combat the full range of today’s mobile fraud by using predictive analytic capabilities to enable the best collection of data and use of it to respond to particular patterns. Syniverse’s Revenue Assurance solution provides clear and accurate data on an operator’s entire revenue flow and identifies any problem areas in the end-to-end billing cycle that can be enhanced to help eliminate revenue loss.
“With the Communications Fraud Control Association reporting that mobile fraud is responsible for $38 billion in revenue loss for operators globally, it’s imperative that operators have a full-scale strategy for protecting themselves and their customers from this threat,” said Joseph George, the senior product management director of Syniverse. “Syniverse’s fraud strategy – based on a global, mobile and data-driven approach – will enable Roshan to quickly implement a full-strength fraud-protection solution to provide the best user experience to its customers.”
