Webinar – Demystifying Microsoft’s Industry Strategy
Event Date: 24 October 2012
11:00 New York
Microsoft is attracting increasing attention in the Telecommunications industry, both as a solutions and services provider. In this webinar we will discuss how Microsoft’s strategy for the Telecommunications industry has evolved and how it will leverage this based on the record wave of new product releases such as Windows 8, Windows Azure, Skype, Yammer, and more. In addition, we will present Microsoft’s ecosystem of partners covering a broad range of solutions targeted at retaining and growing the customer base, business analytics and insight, and optimizing the business through operational excellence, collaboration, and cloud. Find out what Microsoft is.
|Event Date :||17th October 2012|
Can CSPs use intelligence from multiple sources to win the customer experience battle?
Our VanillaPlus CEM Insight report explores how CEM is changing to take account of intelligence gathered from multiple sources of data.
The Insight contains a VanillaPlus-commissioned report from analyst firm Stratecast | Frost & Sullivan and includes features and interviews to help you gain a greater understanding of the role of CEM as the portfolio of services offered by CSPs grows
category: Events Archive