Real customer experience for all users requires real-time and delivers real revenue
Real-time charging enables the real-time customer experiences the market demands. It also enables elimination of bill shock, allows for two-sided business models and improves the customer experience, writes Jaco Fourie.
What are the next most important steps for CSPs’ data driven transformations?
Our VanillaPlus Analytics Insight report explores how the conversation has moved on from big data to using analytics to enable effective management of virtualised and hybrid networks and better monetisation of CSPs’ network, subscriber and service data.
The Insight contains a VanillaPlus-commissioned report from analyst firm Heavy Reading and includes features and interviews to help you gain a greater understanding of how the analytics discipline is maturing to become a critical CSP enabler.
category: Expert Opinions