Customer intelligence gets ready for the hyper-connected, always-on, 4.0 world
If Facebook were a nation, it would rank third in terms of citizens, only behind China and India. In this nation, the citizens, call them Netizens, are always-on, connected and communicating, across the globe, in hundreds of different languages, beyond any political borders or social boundaries. Rani Goel assesses to what extent this provides a window into the communications landscape of the future and how people will interact and communicate.
What are the next most important steps for CSPs’ data driven transformations?
Our VanillaPlus Analytics Insight report explores how the conversation has moved on from big data to using analytics to enable effective management of virtualised and hybrid networks and better monetisation of CSPs’ network, subscriber and service data.
The Insight contains a VanillaPlus-commissioned report from analyst firm Heavy Reading and includes features and interviews to help you gain a greater understanding of how the analytics discipline is maturing to become a critical CSP enabler.
category: Expert Opinions