Customer intelligence gets ready for the hyper-connected, always-on, 4.0 world
If Facebook were a nation, it would rank third in terms of citizens, only behind China and India. In this nation, the citizens, call them Netizens, are always-on, connected and communicating, across the globe, in hundreds of different languages, beyond any political borders or social boundaries. Rani Goel assesses to what extent this provides a window into the communications landscape of the future and how people will interact and communicate.
VanillaPlus Black Book - insight reports authored by independent analysts
When we published our VanillaPlus Black Book 2014 at Mobile World Congress last year, we highlighted a series of technological and business model advances set to transform the traditional telecoms market. Many of those seeds are now sprouting, some have become strong, young saplings.
category: Expert Opinions